We are committed to continually improving our services to you by offering the highest quality products and services available. Every item in our catalogs and on our website is unconditionally guaranteed. If something is "not quite" we want to make it right. We’ll never charge you a restocking fee. At Gaiam, we do what it takes to make sure you're 100% satisfied.

To exchange an item, please ship it back to us via insured mail or UPS. We will pay the freight back to you on the exchange. Original shipping charges are not refundable.

To return an item, send it to us via insured mail or UPS. We will gladly refund the cost of the item. Please fill out the return information on the packing slip and include it in your package. Retail purchases should be returned to the store of original purchase; this address is for products purchased from our catalogs or website only.

Send returns or exchanges to:
Returns Department
Gaiam, Inc.
1907 Meridian Way
West Chester OH 45069