Rated 3 out of 5 by 2
Rated 5 out of 5 by Yogini72 This quilt brings life and joy to my bedroom.
I am a very visual person and the mix of prints and combination of colors really pleases my eyes.. The size is perfect for a queen bed. I have not needed to launder it and have every reason to believe it will launder well. It feels good to support fair trade.
June 25, 2014
Rated 1 out of 5
by lalalouuuuuu Product was completely misrepresented
I am so disappointed in this product. I called Gaiam customer service multiple times to talk about the organic cotton bedding options before deciding what to buy, letting them know I am extremely allergic to many fabrics and chemicals, and organic is a must for me - so this needed to be cotton inside and out, with as much organic cotton as possible. The description says "100% Organic Cotton and a Natural Cotton fill" - the catalog says it, the customer service rep confirmed it, and when the item arrived the care label reads 85% COTTON, 15% WOOL!!! (I am extremely allergic to wool). Not to mention the fill feels suspiciously JUST LIKE POLYESTER!! and SMELLS JUST LIKE POLYESTER TOO (plastic innertube smell) just like the other polyester-filled comforter I ordered from Gaiam and promptly returned! If that all isn't bad enough, in the product Q&A on the website someone asked if it's machine washable and Andrea at Gaiam responded "Yes! This organic cotton quilt is machine washable in cold water," yet the care label reads "hand wash only" and "lay flat to dry". Another incorrect bit of information. And, sorry, I'm just not that into the idea of hand-washing a quilt - that alone would be enough to return it without all the other incorrect info about the quilt. I just can't believe they're so off-the-mark on describing their own products.
I'm now wondering does Gaiam actually know what they're selling?? The customer service team and whoever writes the product descriptions should have a pow-wow with the people manufacturing these products so they know what they're made of and what the care instructions are, so they don't misrepresent merchandise to customers. I'm frustrated that this is the third bedding order I will be returning because it wasn't labeled and/or marketed correctly for what it actually is.
May 28, 2014