Nüve Handheld Deep Penetrating Light Therapy
Frequently Asked Questions This information has been provided by the manufacturer.
When will I feel better or see some positive results?
You may feel better or experience positive results immediately. Some individuals may have to treat themselves over days or weeks before noticing results.
I have arthritis in my hands. Will I be able to use the system?
Nu¨ve is designed with the arthritis sufferer in mind being lightweight and easy to hold.
I don't feel any difference and I'm still in pain. I'm not sure it's working.
There is such a variety of pain symptoms and causes, and everyone's pain problem is so unique, that it is difficult to estimate how long until you start feeling relief. First, are you holding it directly on the area of concern (it can be directly on the skin, but no more that ¼” off the skin)? Next, it is safe to use the system more that 14 minutes at a time and more than twice a day. Often it takes some extra treatments to loosen the muscles and ease the pain.
I only see 4 lights on – I don't think it's working.
You should see 4 red LED lights, one at the top, bottom, left and right on the head. The remaining 56 infrared lights are not visible with our bare eyes. What you are seeing means your unit is working as it was intended to work.
How often and how long should I use the Nüve Handheld?
When using the Nüve Handheld for pain applications, it is recommended to use the system for 14 minutes (per area) two times per day. The Nüve Handheld is designed to run for 25 minutes and will automatically shut off.
How do I use the Nüve Handheld?
When you receive your dpl® Nüve Handheld, you will take it out of the box insert the head onto the handle. Please be sure to line up the notches (small notch at the top of the handle) twist (turn) the head to the right to lock in place. Insert the power supply (checking to make sure that there is a green light on the power supply) and push the "on" button (located on the front of the handle). You will see the colored LEDs when the "on" button is pushed. The infrared LEDs are working but can't be seen with the human eye.
Some cell phones, digital cameras or camcorders are able to pick up the infrared LEDs when using them to view the infrared light.
For pain applications it is recommended to use the system for 14 minutes (per area) two times per day.
The Nüve handheld fan will come on after 3 minutes of use. If the system is turned off and then turned back on it will take 3 more minutes for the fan to come back on. Every time the handheld it turned off it will take 3 minutes for the fan to come back on.
Do not cover ventilation holes on the back of the system with clothing or any other articles. Covering may increase the skin's surface temperature and the system (as a safety feature) will shut off if the temperature is too warm. In the event that the system shuts off during your treatment, it is recommended that you allow the system to cool down before restarting.
How long will it be before I have results using the Nüve Handheld?
For pain applications ~ depending on the pain and application, you could possibly feel relief immediately or after a few treatments. For deeper pain symptoms, you may need several treatments before seeing/feeling results.
Does the Nüve Handheld work for everyone?
Infrared therapy is proven to work on all skin types. For pain applications most everyone will feel comfort and improvement when using the system.
Can the Nüve Handheld hurt my eyes? No studies have found any harmful effects to the eyes when using infrared therapy. However, it's recommended that the eyes be closed while using the system. Don't look directly at the lights when the system is turned on.
Why can I not see all the LEDs light up when the Nüve Handheld is turned on? The primary head that comes with the Nüve Handheld has 60 LEDs (56 880nm Infrared, 4 660nm Red LEDs). You will be able to see the 4 red LEDs when the system is turned on.... the infrared is also on and working but not visible to the human eye.
Troubleshooting tips: If you are unable to see the 4 red LEDs make certain that the notches on the head are lined up (small notch at the top of the handheld) twist (turn) the head to the right until it locks into place. Check power supply for green light.
Can the Nüve Handheld be used with other products?
Yes, the dpl® Nüve Handheld can be used alone or with the use of pain cream products. Avoid products containing heat-activated ingredients while using the Nüve Handheld. It is recommended to use such products after your Nüve Handheld treatment.
Will the Nüve Handheld hurt?
No, unlike lasers, injections or other invasive treatments the Nüve Handheld is non-thermal, non-ablative and non-invasive treatment. Clients report no discomfort or pain associated with the Nüve Handheld treatments.
I have high blood pressure – will using the Nüve Handheld hurt me?
There is no evidence that by using the Nüve Handheld will increase blood pressure. We do recommend contacting your physician if you are concerned.
Does Deep Penetrating Light Therapy have FDA Approval?
Yes, the Nüve has been cleared by the FDA for the relaxation of muscles and relief of muscle spasms; temporary relief of minor muscle and joint aches, pains, and stiffness; temporary relief of minor pain and stiffness associated with arthritis; and to temporarily increase local blood circulation.
How long will the LEDs last on my Nüve Handheld?
The LEDs are rated for about 2,500 hours – depending on usage should last for many years. LEDs are not like light bulbs with filaments but have solid state chips inside.
Will the Nüve Handheld help with other issues?
YES, the Nüve Handheld has been designed to be used for both pain and skin care applications by using a form of energy called "photons" to penetrate deep into the body easing pain and repairing tissues. The Nüve Handheld is a non-invasive, drug free therapy which can be applied to your specific and individual needs.