Rated 3.9 out of 5 by 10
Rated 2 out of 5 by tpod Cannot put in dryer
The care for this bathrobe is dry clean only or hand wash - and it specifically says "Do not tumble dry." So, if you hand wash it and hang it up to dry, you end up with an extremely wrinkly robe, unless you want to spend the time to iron your robe every time you wash it. Beware of the care instructions.
October 17, 2013
Rated 4 out of 5 by hythlae Beautiful but HUGE
I ordered the s/m and it feels like an extra large ... and I'm 5'8 and 155lbs. But the colors and design are gorgeous (I ordered the green one). It'll definitely fit when I'm 9 months pregnant one day!
October 9, 2013
Rated 2 out of 5 by SE123 Beautiful and comfortable...until it falls apart
I loved my robe. After about one year, the silk began to shred all over. It was as if the silk had turned to paper. I tried to mend the tears, but the silk is too thin and fragile. I could patch it ....... or I could just go buy a terrycloth robe like I used to wear.
July 29, 2013
Rated 3 out of 5 by PrincessPatti1 Returned, Tried 3x, Disappointed, but........
I ordered this robe in the green and unfortunately, it was not quite as pictured as far as the color palette shown. So for me, this is about color preference and a big enough difference in what is shown vs what I got and I tried 3x and all of them had the same color issue.
Absolutely beautiful greens, turquoise, blues and natural colors, BUT in the 3 robes I tried, there were large pieces of fabric that were very dark green - like boiled spinach green - and in some light, it almost looked black. The flow of the beautiful color groupings in the "Green" was totally interrupted, almost intrusively, by this out-of-place fabric color choice. Maybe fine for others, but it just didn't look like the same robe as in the catalog and online and it changed it for me.
The quality of the robe was excellent as well as the beautiful silk fabrics....I just couldn't get over the eye-jabbing dark green.
Truly best of all, was the outstanding customer service provided by Gaiam as they tried to help me get one that had the same color palette as the one shown and without the horrid dark green. I felt like all they cared about was helping me get what I wanted and they did it with a friendly, positive attitude.
So even if an order doesn't go as planned, it really makes the shopping experience one to wish for when you have the help and support from the customer service team and that is exactly how you keep your customers....You treat them well!
Great Job Gaiam Customer Service and thank you for ALL your efforts to make me a satisfied customer. I didn't get the pretty robe, but I am impressed and grateful for the quality, caring service.
June 6, 2013
Rated 5 out of 5 by moonsong Beautiful Robe!
This robe is gorgeous, and I find the colors vibrant and true to the photoraph. I am impressed with the care taken to match the fabric on both sides of the front opening. Overall, a lovely garment and a purchase I highly recommend.
September 23, 2012