Rated 2 out of 5 by SE123 Beautiful and comfortable...until it falls apart
I loved my robe. After about one year, the silk began to shred all over. It was as if the silk had turned to paper. I tried to mend the tears, but the silk is too thin and fragile. I could patch it ....... or I could just go buy a terrycloth robe like I used to wear.
July 29, 2013
Rated 3 out of 5 by PrincessPatti1 Returned, Tried 3x, Disappointed, but........
I ordered this robe in the green and unfortunately, it was not quite as pictured as far as the color palette shown. So for me, this is about color preference and a big enough difference in what is shown vs what I got and I tried 3x and all of them had the same color issue.
Absolutely beautiful greens, turquoise, blues and natural colors, BUT in the 3 robes I tried, there were large pieces of fabric that were very dark green - like boiled spinach green - and in some light, it almost looked black. The flow of the beautiful color groupings in the "Green" was totally interrupted, almost intrusively, by this out-of-place fabric color choice. Maybe fine for others, but it just didn't look like the same robe as in the catalog and online and it changed it for me.
The quality of the robe was excellent as well as the beautiful silk fabrics....I just couldn't get over the eye-jabbing dark green.
Truly best of all, was the outstanding customer service provided by Gaiam as they tried to help me get one that had the same color palette as the one shown and without the horrid dark green. I felt like all they cared about was helping me get what I wanted and they did it with a friendly, positive attitude.
So even if an order doesn't go as planned, it really makes the shopping experience one to wish for when you have the help and support from the customer service team and that is exactly how you keep your customers....You treat them well!
Great Job Gaiam Customer Service and thank you for ALL your efforts to make me a satisfied customer. I didn't get the pretty robe, but I am impressed and grateful for the quality, caring service.
June 6, 2013
Rated 5 out of 5 by moonsong Beautiful Robe!
This robe is gorgeous, and I find the colors vibrant and true to the photoraph. I am impressed with the care taken to match the fabric on both sides of the front opening. Overall, a lovely garment and a purchase I highly recommend.
September 23, 2012
Rated 5 out of 5 by Cozl Vibrant & Beautiful Robe
Robe colors and pattern are absolutely beautiful! The robe I purchased was just like the picture, true to color. I do wish it was offered in petite sizes. I'm 5'0" and because the robe is a regular size, the belt loops came to the middle of my hips. I stitched a piece of ribbon to make my own belt loops and it's perfect!
April 13, 2012
Rated 5 out of 5 by sparrel this robe makes me feel beautiful
beautiful colors...and the feel of the silk. I was expecting a random patchwork of the silk, but was surprised to find the right and left sides of the front and sleeves were mirror images. This nice attention to detail is not often found except in very high end clothing.
March 31, 2012