Customer Service


If you have a question regarding your order, you may email our customer service staff using our email form , or email customerservice@gaiam.com.
Please include your name, address, and order number.

Mail

Gaiam, Inc.
833 W South Boulder Rd.
PO Box 3095
Boulder, CO 80307-3095

Phone

Toll-free: 1-877-989-6321
Canadian customers: 1-800-254-8464
(Weekdays 7AM - 7PM Mountain Standard Time)
(Weekends 9AM - 4PM Mountain Standard Time)

Connect With Us

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LIKE US on Facebook LIKE US on Facebook


Our customer service agents are available to answer any of your order or product questions. If you need assistance outside of the hours listed above, please leave a detailed message and we will return your call within the next business day.

 

 

Contact an Expert

 

Product Specialist

To research in-depth answers to specialized product questions, please contact our Product Specialist using our email form.
(Please include your name, address, the item name, and the item number if you know it.)

Solar Experts

Questions regarding solar products / renewable energy applications, use our email form.

Public Relations

For all inquires regarding media relations, please contact Gaiam Marketing.

 

 

Comments and Suggestions

 

Merchandise

Do you have a comment or question about a Gaiam product? Is there a product you would like to see on gaiam.com? Please send your comment to us using our email form.

If your inquiry is about a current GAIAM product, please make sure to include the item name and number on your email.

Note: Please do not use this form for product submissions. Please see below for information on how to submit a product.
Website Comments / Suggestions

Contact using our email form.
Please let us know the kind of computer, browser, and browser version you are using.

 

 

Wholesale

 

Wholesale Purchasing Information

Fitness professionals who would like to purchase Gaiam products at wholesale cost for yoga studios, health clubs, spas, physical therapy centers, and other health/fitness centers, please call 1-800-959-6116 for qualifications and/or requirements.

 

 

International

 

International Distributors & Retailers

International distributors and retailers who would like to sell Gaiam’s fitness lifestyle media, kits and accessories items in their local markets can contact us. For further information, we kindly refer you to our International page.

 

 

Company Info

 

Career Opportunities

Please send your resume to:
Human Resource Manager
Gaiam, Inc.

833 W South Boulder Rd.
PO Box 3095
Boulder, CO 80307-3095
Contact using our email form.

To browse available positions click here.
Investment Opportunities

Gaiam, Inc.
833 W South Boulder Rd.
PO Box 3095
Boulder, CO 80307-3095
Contact using our email form.

 

 

Product Submissions

 

If you are interested in submitting a product to Gaiam for inclusion in our mail order catalogs and/or website, please follow these instructions exactly. Due to the large number of product submissions we require this procedure to ensure that your product is considered.

By email:
Send an email containing product information to productsubmissions@gaiam.com. Please make sure to include the words "product submission" in the subject line and the category of the product. ALL submissions must have pricing and product benefits listed to be considered for review.

By post:
Please send product literature and wholesale pricing to the following address:

Gaiam Inc.
Attention: Merchandising Department
833 W South Boulder Rd.
PO Box 3095
Boulder, CO 80307-3095

Please Note:
  • Please DO NOT submit samples at this time as they will not be tracked or returned. When we have received and reviewed the product information we will request samples if necessary.
  • Please clearly note the category (i.e. Organic Bedding, Back Care, Media) of the item(s) that you are submitting on the outside of the package. That way we can ensure the products go to the correct buyer.
  • Items without wholesale pricing included will not be evaluated.
  • Gaiam Buyers will review the items and contact you if they are interested or need more information.

Thank you very much for your interest!