We want you to be completely satisfied with every purchase you make with us. If you are in any way dissatisfied with a product you ordered or received, we'll exchange it, credit your account or refund your money. While we make every effort to ensure the accuracy of our information in print and online, errors occasionally occur. We reserve the right to make corrections. When sending Gaiam gifts to friends, family and clients, we can gift package most products for you and ship them anywhere in the U.S., Canada, and Puerto Rico. We'll also include a card with your personal message. Cost is $5.00* per package!
* Price does not include shipping and handling charges. For multiple shipping addresses, a separate shipping and handling charge will be assessed based on the product total to each address. Gaiam.com ships to addresses in the 50 States, U.S. Territories and U.S. military installations. Shipments within the 48 contiguous states, AK, HI, U.S. Territories and U.S. military installations may be shipped by a variety of carriers, shipping rates will vary. U.S. Mail is our primary shipper but Gaiam.com may use alternate ground shipping methods for oversized items. Orders shipped to P.O. Boxes will ship via U.S. Mail. If you have questions please contact us at 1-877-989-6321.

FedEx is unavailable to the following destinations: AK, HI, U.S. Territories, U.S. military installations and P.O. Boxes.

For orders shipping to HI, AK, U.S. Territories or U.S. military Installations shipping rates will vary. Gaiam Customer Service will contact those that ship to these locations, Monday - Friday, to provide a shipping quote for approval (or you may call 1-877-989-6321).

Delivery to international addresses, including Canada, is currently unavailable on Gaiam.com.
For orders shipping to Canada please call 1-877-989-6321.
Please allow 3-4 weeks for delivery to Canada for phone orders.

Shipping and handling charges for your online order will be calculated as follows:


*Please note that this chart lists introductory rates and is subject to change at any time without notice. For phone, fax, and mail orders, shipping and handling will be calculated according to the chart on the order form of the catalog.

Please allow 7-10 business days (excludes weekends and holidays) for USPS Mail Parcel Post and Ground delivery.





As an alternative shipping method, FedEx Ground delivery is available for an additional $5.00 added to standard delivery charges. Please allow 5-7 business days for FedEx Ground delivery.

FedEx Overnight delivery may be available for some orders. Please call customer service at (877) 989-6321 for FedEx Overnight service availability and rates.

FedEx 2 Day orders of in-stock items shipping within the 48 contiguous United States will be shipped the following business day and will arrive within 2 business days after being shipped (excludes weekends and holidays).

**FedEx 2 day shipping for orders over 10 lbs. may require additional shipping charges. Some items cannot be shipped via Fed Ex 2 Day service. Because some large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, we have added a delivery surcharge; this charge is stated in the product's description and is in addition to regular delivery charges.

At Gaiam we do everything we can to ship your order in the most environmentally responsible way possible while ensuring your items arrive safely. Your package may contain some combination of the following. As a leader in the environmental industry, we believe they are positive solutions to the challenge of eco-conscious shipping.

If your box has a Gaiam logo, it contains up to 30% post-consumer recycled materials, the maximum that still makes for a sturdy shipping box, ensuring your products arrive in tip-top condition. These boxes are 100% recyclable; place them in your curbside recycle bin.
One of our principles is "Ugly boxes save trees." Rather than using a new box for every shipment, we reuse as many boxes as we can to help lessen the impact of waste in our landfills. Please recycle our ugly boxes, too!
Renature© "peanuts" are made from a potato/wheat starch mixture. They are 100% biodegradable and water soluble, and they won't pollute groundwater. They are not good food, but they will not harm your pet if eaten. These off-white peanuts can be safely added to your composter, disposed of in your garbage disposal, flushed down a toilet or drain, dissolved in the yard with a hose or reused for your own shipping needs. These peanuts are not made using consumable food product. They utilize the waste material generated from processing such food stocks as corn and potato.
The paper we use is from end rolls too small to be used by newspapers. Rather than sending newsprint end rolls to a landfill, suppliers send it to us for use in packaging. The cardboard core in each roll of newsprint is returned to the suppliers to be used again and again. Newsprint can be recycled with your regular newspapers.
Bubble wrap, which is being phased out, and padded envelopes are used sparingly. Their lightweight nature results in a small savings in fuel, which means lower carbon emissions.
Not all of the boxes we receive are suitable to be reused for shipping. In this case, we shred them to use as fill in packages. Shredded corrugate can be recycled anywhere corrugate is accepted.
A revolutionary protective packaging system, Geami starts as a roll of recycled and recyclable Kraft paper that is die-cut with thousands of slits that expand into hexagonal cells to form a 3-dimensional wrapping and cushioning material. Geami paper can be recycled with your regular newspapers.
We source our environmentally friendly recycled paper from a forest and paper company ranked as one of the 100 most sustainable companies in the world. The text pages of our catalogs are printed on Programme for the Endorsement of Forest Certification (PEFC©) chain-of-custody certified paper manufactured with no less than 30% post-consumer waste recycled fiber, processed without chlorine. Catalogs are 100% recyclable anywhere catalogs magazines are accepted for recycling.